Understanding feature limits – Extend

Extend Subscription Plans

Extend offers three subscription plans: Starter (free), Pro, and Enterprise.

The Starter plan is our most basic offering - best suited for small companies with under 5 users. The Pro and Enterprise plans include more advanced features and higher limits on virtual cards, users, and expense categories. To view a detailed breakdown of which features are included in each plan, navigate to our pricing page.

All 3 plans offer the following features, but with distinct limits:

Users & Guests
Virtual cards
Expense categories and labels

This article is meant to help you better understand how limits work for each of the above features.

User limits:

A "User" is defined as a user in your organization with one of the following roles: Member, Bookkeeper, Card Manager, Admin, or Owner. "Guest" users do not count against your user limit, but instead have their own Guest limit.


Starter plan	Pro plan	Enterprise Plan
- Maximum of 5 users in org. - Exceeding 5 users will prompt you to upgrade your plan. - Maximum of 10 guests in org - Exceeding 10 guests will prompt you to upgrade your plan.	- Minimum of 10 users in org. - If you have <10 users in your org, you are still being billed for 10 seats. - For additional users (>10), you can pay for additional seats. - If you attempt to add more users to your org than seats you have paid for, you will be prompted to add and pay for additional seats.	- User count is customizable and varies based on your plan details.

Virtual card limits:

Virtual card limits are currently based on the number of net new virtual cards created per calendar month.


Starter plan	Pro plan	Enterprise Plan
- Create up to 100 virtual cards per calendar month (January, February, March, etc) - If you attempt to exceed 100 new virtual cards in a month, you will be blocked and prompted to upgrade your plan.	- Create up to 500 virtual cards per calendar month (January, February, March, etc) - If you attempt to exceed 500 new virtual cards in a month, you will be blocked and prompted to upgrade your plan.	- Virtual card limit is customizable and varies based on your plan details.

Expense Categories and Labels:

Expense Category and label limits are currently based on the number of active categories/labels (not the total amount that have been created in your organization).


Starter plan	Pro plan	Enterprise Plan
- Maximum of 1 active expense category - Maximum of 15 active expense category labels - You can create however many expense categories and labels, but only the above counts can be active at a time.	- Maximum of 5 active expense categories - Maximum of 500 active expense category labels - You can create however many expense categories and labels, but only the above counts can be active at a time.	- Based on your customized plan, you have the option to have unlimited expense categories and labels.