# Extend Subscription Plans

Extend offers three subscription plans: **Starter** (free), **Pro**, and **Enterprise**.

The **Starter** plan is our most basic offering - best suited for small companies with under 5 users. The **Pro** and **Enterprise** plans include more advanced features and higher limits on virtual cards, users, and expense categories. To view a detailed breakdown of which features are included in each plan, navigate to our [pricing page](/content/pricing/index.html).

All 3 plans offer the following features, but with distinct limits:

1. Users & Guests
2. Virtual cards
3. Expense categories and labels

This article is meant to help you better understand how limits work for each of the above features.

## User limits:

A "User" is defined as a user in your organization with one of the following roles: Member, Bookkeeper, Card Manager, Admin, or Owner. "Guest" users do not count against your user limit, but instead have their own Guest limit.

|     |     |     |
| --- | --- | --- |
| **Starter plan** | **Pro plan** | **Enterprise Plan** |
| - Maximum of 5 users in org.<br>  - Exceeding 5 users will prompt you to upgrade your plan.<br>- Maximum of 10 guests in org<br>  - Exceeding 10 guests will prompt you to upgrade your plan. | - Minimum of 10 users in org.<br>  - If you have <10 users in your org, you are still being billed for 10 seats.<br>  - For additional users (>10), you can pay for [additional seats.](https://support.paywithextend.com/hc/en-us/articles/33286838829719-How-do-I-modify-my-plan-details)<br>  - If you attempt to add more users to your org than seats you have paid for, you will be prompted to add and pay for additional seats. | - User count is customizable and varies based on your plan details. |

## Virtual card limits:

Virtual card limits are currently based on the number of net new virtual cards created per calendar month.

|     |     |     |
| --- | --- | --- |
| **Starter plan** | **Pro plan** | **Enterprise Plan** |
| - **Create** up to 100 virtual cards per calendar month (January, February, March, etc)<br>- If you attempt to exceed 100 new virtual cards in a month, you will be blocked and prompted to upgrade your plan. | - **Create** up to 500 virtual cards per calendar month (January, February, March, etc)<br>- If you attempt to exceed 500 new virtual cards in a month, you will be blocked and prompted to upgrade your plan. | - Virtual card limit is customizable and varies based on your plan details. |

## Expense Categories and Labels:

Expense Category and label limits are currently based on the number of **active** categories/labels (not the total amount that have been created in your organization).

|     |     |     |
| --- | --- | --- |
| **Starter plan** | **Pro plan** | **Enterprise Plan** |
| - Maximum of **1 active** expense category<br>- Maximum of **15 active** expense category labels<br>- You can create however many expense categories and labels, but only the above counts can be active at a time. | - Maximum of **5** **active** expense categories<br>- Maximum of **500 active** expense category labels<br>- You can create however many expense categories and labels, but only the above counts can be active at a time. | - Based on your customized plan, you have the option to have unlimited expense categories and labels.