Trust Center - Extend
Extend
Extend brings modern spend control and expense management to every company card, complete with the AI-fueled, time-saving features that help businesses do more with the tools they already have. In one easy app, businesses can simplify their most essential expense processes—saving finance teams hours, even days, spent tracking employee expenses and reconciling card statements.
Extend works with corporate cards from a number of participating bank partners, including American Express, and also supports expense management features for any other eligible Visa or Mastercard—just connect the card you have to get started.
Controls
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Infrastructure security
| Control | Status |
|---|---|
| Unique production database authentication enforced The company requires authentication to production datastores to use authorized secure authentication mechanisms, such as unique SSH key. |
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| Encryption key access restricted The company restricts privileged access to encryption keys to authorized users with a business need. |
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| Access control procedures established The company's access control policy documents the requirements for the following access control functions: - adding new users; - modifying users; and/or - removing an existing user's access. |
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| Production database access restricted The company restricts privileged access to databases to authorized users with a business need. |
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| Firewall access restricted The company restricts privileged access to the firewall to authorized users with a business need. |
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| Production OS access restricted The company restricts privileged access to the operating system to authorized users with a business need. |
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| Production network access restricted The company restricts privileged access to the production network to authorized users with a business need. |
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| Access revoked upon termination The company completes termination checklists to ensure that access is revoked for terminated employees within SLAs. |
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| Unique network system authentication enforced The company requires authentication to the "production network" to use unique usernames and passwords or authorized Secure Socket Shell (SSH) keys. |
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| Remote access MFA enforced The company's production systems can only be remotely accessed by authorized employees possessing a valid multi-factor authentication (MFA) method. |
Organizational security
| Control | Status |
|---|---|
| Asset disposal procedures utilized The company has electronic media containing confidential information purged or destroyed in accordance with best practices, and certificates of destruction are issued for each device destroyed. |
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| Employee background checks performed The company performs background checks on new employees. |
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| Code of Conduct acknowledged by contractors The company requires contractor agreements to include a code of conduct or reference to the company code of conduct. |
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| Code of Conduct acknowledged by employees and enforced The company requires employees to acknowledge a code of conduct at the time of hire. Employees who violate the code of conduct are subject to disciplinary actions in accordance with a disciplinary policy. |
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| Confidentiality Agreement acknowledged by contractors The company requires contractors to sign a confidentiality agreement at the time of engagement. |
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| Confidentiality Agreement acknowledged by employees The company requires employees to sign a confidentiality agreement during onboarding. |
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| Visitor procedures enforced The company requires visitors to sign-in, wear a visitor badge, and be escorted by an authorized employee when accessing the data center or secure areas. |
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| Security awareness training implemented The company requires employees to complete security awareness training within thirty days of hire and at least annually thereafter. |
Product security
| Control | Status |
|---|---|
| Data encryption utilized The company's datastores housing sensitive customer data are encrypted at rest. |
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| Control self-assessments conducted The company performs control self-assessments at least annually to gain assurance that controls are in place and operating effectively. Corrective actions are taken based on relevant findings. If the company has committed to an SLA for a finding, the corrective action is completed within that SLA. |
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| Vulnerability and system monitoring procedures established The company's formal policies outline the requirements for the following functions related to IT / Engineering: - vulnerability management; - system monitoring. |
Internal security procedures
| Control | Status |
|---|---|
| Continuity and Disaster Recovery plans established The company has Business Continuity and Disaster Recovery Plans in place that outline communication plans in order to maintain information security continuity in the event of the unavailability of key personnel. |
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| Continuity and Disaster Recovery plans tested The company has a documented Business Continuity/Disaster Recovery (BC/DR) plan and tests it at least annually. |
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| Development lifecycle established The company has a formal systems development life cycle (SDLC) methodology in place that governs the development, acquisition, implementation, changes (including emergency changes), and maintenance of information systems and related technology requirements. |
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| Whistleblower policy established The company has established a formalized whistleblower policy, and an anonymous communication channel is in place for users to report potential issues or fraud concerns. |
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| Board oversight briefings conducted The company's board of directors or a relevant subcommittee is briefed by senior management at least annually on the state of the company's cybersecurity and privacy risk. The board provides feedback and direction to management as needed. |
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| Board charter documented The company's board of directors has a documented charter that outlines its oversight responsibilities for internal control. |
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| Board meetings conducted The company's board of directors meets at least annually and maintains formal meeting minutes. The board includes directors that are independent of the company. |
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| Backup processes established The company's data backup policy documents requirements for backup and recovery of customer data. |
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| Management roles and responsibilities defined The company management has established defined roles and responsibilities to oversee the design and implementation of information security controls. |
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| Organization structure documented The company maintains an organizational chart that describes the organizational structure and reporting lines. |
Data and privacy
| Control | Status |
|---|---|
| Data retention procedures established The company has formal retention and disposal procedures in place to guide the secure retention and disposal of company and customer data. |
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| Data classification policy established The company has a data classification policy in place to help ensure that confidential data is properly secured and restricted to authorized personnel. |